HelpDesk

Easy Redmine is transforming how technology teams manage projects in the digital age. In our recent webinar, we explored how the new version, Easy Redmine 14, addresses the challenges of digital transformation and helps companies streamline their processes. Me and Eric Stojšić, IT Product Owner will guide you through the key features, and improvements and introduce you to Easy AI.

With so many project management strategies available to help you with your work, how do you select the best project strategy that works for your business and optimizes the workflow of your team? One project strategy to consider is Kanban.

Discover the hidden gems of Easy Redmine's HelpDesk! While some features are obvious from the start, others quietly transform your workflow behind the scenes. In this article, we'll reveal these unique, lesser-known tools that can boost your efficiency. Read on to unlock the secrets!

Easy Redmine’s HelpDesk software simplifies your communication and workflow, centralizes your information, and keeps every responsible employee up to date is essential when you have a problem. Dive deeper to see the opportunities of communication improvement. 

Navigating the landscape of customer service management tools can be a complex task. This comprehensive overview of service desk management tools highlights how Easy Redmine HelpDesk stands as a potent open-source alternative to Jira Service Desk.

As an esteemed Atlassian partner, your goal is to provide top-notch solutions to your clients. With the upcoming changes at Atlassian, including the cessation of Server support, many Jira users may face tough decisions.

Whether you are looking for a powerful yet easy-to-use project management solution, an efficient CRM solution to manage your customer relationships, or reliable business intelligence to make informed decisions in your organization, Easy Redmine has it all under one roof - the Atlassian stack.

Czech IT solutions provider Seyfor faced the challenge of managing multiple tools for project management and help desk support for their over 260,000 clients worldwide. The solution was to switch to Easy Redmine, a single system that combines modern project management and support features.

Read the case study

The new features Knowledge Base 2.0 was launched in January. Read and be inspired how to migrate and implement the original Knowledge Base into a new one. Gain many useful tips from Easy Software because we create what we use. Bring harmony to your company's know-how and processes.