The purpose of the Redmine implementation service is to adapt the software to the clients' projects and processes and deliver maximum value from Easy Redmine. Our consultants are familiar with most frequently used PM methodologies, especially PMI, IPMA and PRINCE2. Each consultant has extensive experience from dozens (even hundreds) of implementations across different industries and company sizes. We always appoint a consultant with relevant experience for your industry; addressed challenges and preferred languages.


There are 2 ways how to get the most from Redmine:

  • Individual Implementation – based on analyses and quote from our consultant
  • Pre-defined service packages – these address the most frequently required services 

Need Help with Redmine Implementation

Individual implementation

Individual implementation meets all your needs and specifics of your organization structure, responsibilities and processes.

General scope

Final specific scope is always discussed and confirmed during the initial meeting.

  • Analysis of client’s needs based on Implementation questionnaire and proposal for settings of Easy Redmine in Implementation protocol – discussed during online meeting with client
  • Setting of Easy Redmine
  • Online training for users (administrators & management, regular users) + presentation of settings
  • Consultant's support during implementation and testing of Easy Redmine – questions from clients
  • Review of the settings (meeting with client)
  • Handover of Easy Redmine – includes updated Implementation protocol, Handover protocol
  • Support - 2 weeks of VIP support after project handover


System Settings (what can be included)

  • User setting
  • User import
  • Projects creation and setting
  • Projects import
  • Project templates creation
  • General setting of application (name, default trackers, default project modules, default working calendar)
  • Filters creation
  • Default filters setting
  • Users homepages
  • Project overview pages
  • Trackers
  • Roles & Permissions
  • Workflow
  • Activities
  • Setting of custom fields
  • Setting of modules
  • Modules dashboards setting


Typical areas of implementation

Analysis of usage for particular departments/groups of users –> create homepages, create filters, roles and permissions setting, workflow setting, create specific main menu, create tutorials, specific training

Analysis of usage for specific plugins –> create homepage of plugin, create shortcuts, create filters, roles and permissions setting, workflow setting, create tutorials, specific training

Analysis of usage according to specific needs – mostly according to client’s current processes. Necessary to study client’s documentation. Suggestion of setting and usage.



  • Implementation questionnaire
    • sales representative sent to client
    • fulfillment is necessary to start individual implementation
  • Implementation protocol
    • Description of done/to-be-done settings (scope, dates)
    • Terms and conditions of implementation
    • Preparation for the first meeting by consultant according to implementation questionnaire
    • Agreed on first meeting
  • Handover protocol
    • Includes settings description


Hand over to support

  • Review of the settings with client
  • 2 weeks of VIP support after project handover


Pre-defined packages

Pre-defined packages serve to clients which expect to configure the system mostly by their own resources, but wants to be sure about success of the project and getting all the power of Easy Redmine.

Self-implementation with consultation support for Redminers

General: Package for Redmine users who are upgrading their Redmine server to Easy Redmine

  • Scope: Understanding differences and enhancing Productivity/efficiency of usage
  • Includes:
    • E-learning about differences between Redmine and Easy Redmine and E-learning about Easy Redmine's specific functions configuration
    • 2 hours on-line consultations focused on Editable Home Pages (users, projects, plugins), Menu, User Types and Easy Query; Creating one Home Page for specific role.

Self-implementation with consulting support for non-Redminers

General: Basic self-configuration for non-Redmine users

  • Scope: Basic self-configuration (thanks to E-learning) and enhancing productivity (thanks to consultation)
  • Includes:
    • E-learning for step-by step configuration; Users, roles, project settings, workflow, homepages, filters.
    • 5 hours consultations (Passing e-learning test is obligatory to engage with consultants): Entry consultations; configuration support; review setting, creating one Home Page for specific role.

Introduction to Resource Management

General: Setting up Resource Planning and Resource Dashboard

  • Scope: Resource Management configuration and best practices
  • Includes:
    • E-learning about Resource Management and Attendance Management configuration
    • 5 hours consultations: Entry consultations - analyses and recommendation; important dependencies, setting-up Resource Management settings, configuring filters (max. 5); configuring Resource dashboard (focused on modules explanation)

Help Desk Professional Implementation

General: Setting up Help-Desk

  • Scope: Help-Desk implementation (basic PM as pre-requisite)
  • Includes:
    • E-learning about Help-Desk and Alerts, Easy Buttons
    • 20 hours consultations: Analyses. Configuration, Training, Productivity - Setting-up Home Page for HD operator and HD Manager, Setting-up general HD dashboard, setting up Easy Buttons, Filters (max. 5)

CRM Professional Implementation

General: Setting up CRM

  • Scope: CRM implementation (basic PM as pre-requisite)
  • Includes:
    • E-learning about CRM, Contacts
    • 20 hours consultations: Analyses. Configuration, Training, Productivity - Setting up general CRM dashboard, setting-up homepage for Account Managers and Sales Director, Filters (max. 5)


General conditions

"- All meetings are delivered through virtual meeting solution. All participants shall attend individually and be equipped with headset."

"- All packages of services has dedicated and fixed number of hours. Easy Software consultant can provide spent time report on request. Exceeding hour donation of service package is subject of additional charge; customer will be notified about spending all hours."

"- If not stated explicitly otherwise, implementation is delivered in English, all documents and written documentation will be delivered in English."


Need Help with Redmine Implementation


Advanced and professional Redmine implementations are carried out by:

Stana is the most experienced Redmine consultant of our team. She has been working with Redmine since 2008 and she has carried out dozens of full-featured Redmine implementations.

Stáňa Šálková Nechvílová - Redmine senior consultant

Alena is an experienced project manager. As a consultant, she has carried out dozens of Redmine project management implementations. She is a member of IPMA (international project management association).

Alena Vejsadova - Redmine consultant

Klara is an experienced IT specialist and Redmine consultant with broad range of foreign languages. She loves making trips to countryside.

Klara Zamazalova Redmine Consultant

Jan is a member of the consultant team with education in international trade and project management. He is interested in basketball, cooking and history. He loves travelling.

Easy Redmine - Jan Řeřicha

Lilia is an experienced Redmine administrator. As a Redmine consultant, she has met many organizations and implemented Easy Redmine for them. She studied IT management in Prague, Czech Republic.

Lilia Schmidt - Redmine consultant and administrator

Gabriela is a member of the consultant team. She loves volleyball, travelling and books.

Easy Redmine - Gabriela Hynková

What actually is Easy Redmine?

Easy Redmine is an Open Source software for complex project management with extensions for resources, finance and customer management. In the cloud or on your own server, all comes with professional implementation and support.

CIOreview Stamp Easy Redmine Top 20 Open Source Provider
iOS ANdroid compatible Easy Redmine
IPMA PMI standarts compatible Easy Redmine 01

*SHINE Consulting Ltd.- holder of accreditation of the Project Management
Training Program “Project Management in Practice” (International Standard IPMA)
and is also a member of the PMI R.E.P. Registered Education Provider.
**The PMI Registered Education Provider logo is
a registered mark of the Project Management Institute, Inc.


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Easy Redmine Drives More Than 1400 Organisations Worldwide

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What users say about Easy Redmine on Capterra?

  • All in one application - that is Easy Redmine

    Aug 25, 2015

    RTL Radio use Easy Redmine to maintain help desk, resources, attendance and of course all IT and software projects. We like the complexity - using all-in-one solution is just wonderful.

    Timo Muller
    Chief Information Officer , RTL Radio Deutschland GmbH
    Ease of Use
    Customer Support
  • AllInOneSolution for project management

    Apr 5, 2016

    Easy Redmine is a great software that helps us manage project costs, better define our work and is packed with many features that were missing in Redmine. All this embedded in a user-friendly interface.

    Nelson Rodrigues
    Belo Solutions
    Ease of Use
    Customer Support
  • Better control over cost and staffing resources

    Mar 24, 2016

    We adopted Easy Redmine six months ago in order to control all of our web projects. We are very happy as we now have a strong visibility in terms of control of costs and staffing resources and we also have a powerful tool for interaction with our customers.

    Cyril Lécot
    Operations Manager , Netquarks
    Ease of Use
    Customer Support
  • Easy and robust project management

    Apr 21, 2016

    EasyRedmine is a real step-forward compared to Redmine! More functionalities thanks to many plugins. Better user interface. Very reactive and professional customer service.

    IT Department
    Monaco Paradigm
    Ease of Use
    Customer Support
  • Help desk solutions

    Jun 29, 2016

    Professional solution with a lot of features. It help us to manage our customers in more efficient way. Highly recommended especially if you are IT company.

    Felicien Bikang
    Ease of Use
    Customer Support
  • Lot of useful extra plugins

    Jun 11, 2016

    Akquinet is using Redmine for years. We love all the extra plugins and support that Easy Redmine delivers to let us focus on our job.

    Konrad Mattheis
    Head of Consulting , Akquinet
    Ease of Use
    Customer Support
  • Powerful Project Management Tool

    Apr 27, 2016

    Simple Interface and easy to use. Flexible and fit your own need.

    Helen Tang
    Ease of Use
    Customer Support
  • Very good software for planning and reporting IT projects

    Apr 6, 2016

    We use Easy Redmine every day to plan projects and all staff reports the time they work using the brilliant timer feature. 

    Mattias Eriksson
    Team manager , People and Solutions AB
    Ease of Use
    Customer Support
  • Very useful product!

    Apr 6, 2016

    Our working environment is all based on easy redmine product- tasks, milestones, all managed in one platform which helps us to planing, view progress and more! 

    Alon Almog
    IT , Gita Technologies
    Ease of Use
    Customer Support

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