All in one application - that is Easy Redmine
RTL Radio use Easy Redmine to maintain help desk, resources, attendance and of course all IT and software projects. We like the complexity - using all-in-one solution is just wonderful.
Easy Redmine is a suitable project management tool for all industries. Basic project management brings system into projects regardless of the type of implementation. Furthermore, thanks to particular extensions, there are specific solutions for IT & software companies, customer care, finance management and CRM.
Precise planning of projects is the core of Easy Redmine. Project templates allow you to initialize complex projects within minutes. A drag & drop Smart Gantt chart helps plan project schedule with no effort. Quick Project Planner or Resource Management enables you to distribute workload equally among all workers.
Task tracking on the project level is a basic system feature. Tasks are assigned to users who see them on their personal pages. Users update tasks according to the work-flow and permissions - this is how the users communicate & cooperate. External users such as partners or clients can access the system as well. There is just one key to advanced features - it is time tracking and estimated time..
Plan & control project budgets! Cash-flow forecast will show you what your expected incomes and expenditures are, budget sheet serves for salaries or invoicing and transaction manager keeps track of all transactions with your partners or workers.
Easy Redmine is best suited for software companies. Agile Board is a great tool for agile development, Resource Management is suitable for managing bigger teams and more simultaneous projects where there are more project managers who share resources. Repositories integration allows precise code tracking and trackers take care of extra work management.
Besides complex project management, Easy Redmine is often used as a Help Desk solution for customer care. The reason is simple - no more separate applications for various project stages. Easy Redmine Help Desk offers a complex customer care solution.
Easy Redmine CRMProjects & CRM are in one application now. Projects can have a CRM module turned on and thus you can track your leads, opportunities, quotations and clients. Sales communication is done from Redmine thanks to an e-mail integration. Sale forecasts are there as well and therefore, your website or shopping cart can easily be integrated with Easy Redmine and you can manage it all in one place.
Attendance monitoring enables you to track vacations, sick leaves, etc. Knowledge base makes sharing of knowledge and project documentation very easy. Transactions and Personal Finances tune your salary management. Help Desk automates support and customer care processes.