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Knowledge Assistant

Unlock the value of your team’s knowledge with the Knowledge Assistant family. Whether you need quick answers or advanced, context-aware insights, Knowledge Assistant helps your teams work smarter.

Knowledge Assistant Lite – A simple AI helper for fast answers and content support. Works like ChatGPT — no setup, no collections. Perfect for teams that want general insights without integration.

Knowledge Assistant Pro – An advanced AI assistant powered by your own Collections. Provides context-aware answers from project data, documentation, and processes. Designed for teams that need precise, data-driven insights tailored to their organization. By connecting it to your company-specific Knowledge Base, it ensures that all users receive relevant and consistent answers.

Try Knowledge Assistant▶️ Watch it in action

Key features:

  • Unified knowledge source: Access a single, comprehensive repository of organizational information using Knowledge Base, ensuring consistency across all departments.
  • Multiple data integrations: Seamlessly connect to your task data, crawl websites for additional knowledge, and incorporate information from attachments to create a rich, up-to-date knowledge search.
  • Context-aware responses: Every response includes source references, so you can verify information and dive deeper into the original materials.
  • Real-time decision support: Receive instant assistance in finding relevant information to make informed decisions quickly and confidently.
  • Custom prompt templates: Define your own templates for different knowledge search tasks, allowing you to streamline and optimize specific types of queries for maximum efficiency and relevance.

Discover how Knowledge Assistant works


Watch Knowledge Assistant in action

Knowledge Assistant: Demo video

This video showcases how the Knowledge Assistant simplifies your workflow by answering questions, resolving issues, and even tapping into your company’s unique knowledge base.

Let AI assistants handle your tasks

🟡 Write Assistant

  • Analyse meeting notes
  • Rewrite texts
  • Simplify technical jargon

🟡 AI Task Summary

  • Get a summary of a task
  • Generate action steps from task
  • Reduce extensive searches

🔵 HelpDesk Assistant

  • Draft answers for helpdesk ticket
  • Responses with relevant context
  • Reduce human mistakes

Easy Redmine in a nutshell

Unified project suite

Integrate project, work, IT service, and source code management in one platform for technology projects.

Powered by AI

Work smarter with secure, on-site AI that summarises, reads, and converts notes into actionable tasks.

Data security

Deploy on-premises or use ISO certified cloud. Open-source code audits ensure top-tier security for your IP.

Reporting & analytics

Make data-driven decisions with Easy Redmine's real-time, customisable reporting features.

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Product

Easy Redmine redefines your technology projects

  • Adaptive project and work management suite powered by integrated AI.
  • Combines hybrid project management, IT service management, and source code management.
  • Trusted by over 1,000 satisfied technology services and enterprise customers.
  • Delivers complex projects effortlessly and ensures seamless post-delivery service.

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