HelpDesk Dashboard

Management and assignment of tickets have never been easier with our help desk software! With the new HelpDesk Dashboard, you can efficiently handle your ticket and available resources. There is no need to open every ticket and create an update for the assignment of responsibilities. You can just preview your tickets at the ticket pool provided by the HelpDesk Dashboard to identify the resources needed for the given problem.

Key features:

Ticket drag & drop
Unanswered tickets pool
Tickets for review
Agile board for bugs and feature development
See the current prescribed SLA for your open tickets

Unified project suite

Integrate project, work, IT service, and source code management in one platform for technology projects.

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Reporting & analytics

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Product

Easy Redmine redefines your technology projects

Adaptive project and work management suite powered by integrated AI.
Combines hybrid project management, IT service management, and source code management.
Trusted by over 1,000 satisfied technology services and enterprise customers.
Delivers complex projects effortlessly and ensures seamless post-delivery service.