Technical info about Easy Redmine

Before any migration can take place:

All third-party plugins must be uninstalled AND unmigrated from your Redmine. Just removing the plugin folder and restarting Redmine is insufficient, because the data structure is still modified.
Also, you need to remove all your own modifications from Redmine for the data to be importable. Easy Redmine requires Redmine to be in standard unmodified form.

How to prepare data for Easy Redmine Cloud:

1. MySQLdump of your Redmine
   1. Easy Redmine in cloud supports only MySQL DB
   2. The whole DB and all fields have to be in the UTF-8 coding page (utf8_general_ci)
   3. InnoDB engine (MyISAM is not supported)
   4. Command: $ mysqldump redmine --compact | gzip > redmine_dump.sql.gz
2. Files
   1. We need to get folder files and their data
   2. $ tar -czf redmine_files.tar.gz [redmine_root]/files

In other words:

Importing a database dump to Easy Redmine always completely replaces the previous data on that site, therefore it is not possible to import the data again and keep the "old"/"common" data on the site. In other words, once you imported the data in Easy Redmine, do not use both sites on production simultaneously, if you intend to make another import.

Old Redmine versions (lower than 3.x) need to be upgraded to Redmine 3.4.2. In general, older versions require additional steps which need to be consulted with support and may incur additional costs for migration services.

The version of Easy Redmine can be checked on a special page, which must be entered manually into the navigation bar (/admin/info). Scroll to the very bottom of the page, where you will find the number of your exact version.

To explain the numbers:

• First number - Generation (major version). By standard, you will notice it by the overall change of the GUI and CSS.
  Examples of login pages from different generations:
  
• Second number - minor version. Contains added features in comparison to the previous version.
• Third number - bug fixing release (patch) within the minor version. It doesn't bring any new features, just fixes or optimizes the existing version.

By purchasing Server solution of Easy Redmine you obtain an installable package of the software with uncompiled source code.

License:

• The Redmine based code is under GNU GPL 2 license
  
• Images, CSS, and other added code is under Easy Software Commercial License
  

Technical delivery:

• Installable software package
• OVA image (virtual machine)
  

Platforms:

• Thanks to the virtualization option there is platform independence - runs on Linux, Unix, Windows, OS X servers - anything that supports running OVA images.
  

Updates are available for free for 3 months after the purchase. You can download them in the Client Zone where you obtain the access.

After 3 months of "free upgrades period", you may purchase updates at an additional cost.

No.

– Do not upgrade a currently running application. Before starting any upgrade inform your users about maintenance time and shutdown application server.

– Upgrade of live application may cause data loss - stop application server before you do an upgrade.

– We recommend for you do your upgrade by an authorized person (Linux administrator, server specialist or someone else).

Cloud solution properties:

• Software updates - your Easy Redmine is always up to date
• Daily backups, storing 14 backups back, 
• SSL protection
• 99,9% availability
• 1-hour recovery guarantee in case of failure

Map of hosting centers

If you want to keep the settings and data from your trial version, just buy the solution you want and let us know (support@easyredmine.com) about your needs. Your Trial instance will be either backed up (Server solution) and delivered for installation or seamlessly moved to the client server (Cloud solution).