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The purpose of the Redmine implementation service is to adapt the software to the clients' projects and processes and deliver maximum value from Easy Redmine. Our consultants are familiar with most frequently used PM methodologies, especially PMI, IPMA and PRINCE2. Each consultant has extensive experience from dozens (even hundreds) of implementations across different industries and company sizes. We always appoint a consultant with relevant experience for your industry; addressed challenges and preferred languages.

 

There are 2 ways how to get the most from Redmine:

  • Individual Implementation – based on analyses and quote from our consultant
  • Pre-defined service packages – these address the most frequently required services 

Need Help with Redmine Implementation

Advanced and professional Redmine implementations are carried out by:

Stáňa is the most experienced Redmine consultant of our team. She has been working with Redmine since 2008 and she has carried out dozens of full-featured Redmine implementations.

Stáňa Šálková Nechvílová - Redmine senior consultant

Klara holds an MSc degree in IT. She has a special interest and in-depth knowledge of automotive, production and software development industries and plenty of experience in large-scale business implementations. She is very analytical in her work and is great at breaking down and explaining any complex feature. Speaks EN, DE, RU, CZ EP, expert in Easy Gantt, Resource Management, CRM

Klára Zamazalová Redmine Consultant

Eliska is our Easy Software consultant with vast experience collected from different continents and companies. She has both academic and hands-on Project Management experience. Eliska has worked with NGOs and manufacturing businesses and has extensive experience with resource and finance management. Speaks EN, ESP, CZ. Expertise: Context analysis & unique solutions.

Eliska Kadubcova - Easy Redmine

Jan is a member of the consultant team with education in international trade and project management. He is interested in basketball, cooking and history. He loves travelling.

Easy Redmine - Jan Řeřicha

Lilia is one of our most experienced Easy Software consultants and has recently taken a position of Scrum Master. She has in-depth knowledge of all complex settings and often serves as our internal consultant. Lilia holds a degree in IT and at the moment concentrates more on custom product development. Speaks EN, RU, CZ EP, expert in Custom Development

Lilia Schmidt - Redmine consultant and administrator

Gabriela is our project management expert in Logistics & Engineering industries. She has extensive training in IPMA/PMI and PRINCE2 project management techniques and can easily help clients to integrate those in their daily management. Gabriela has also extensive managerial experience in NGOs and educational project. Speaks EN, ESP, CZ and expert in Help Desk and CRM.

Easy Redmine - Gabriela Hynková

Individual implementation

Individual implementation meets all your needs and specifics of your organization structure, responsibilities and processes.

General scope

Final specific scope is always discussed and confirmed during the initial meeting.

  • Analysis of client’s needs based on Implementation questionnaire and proposal for settings of Easy Redmine in Implementation protocol – discussed during online meeting with client
  • Setting of Easy Redmine
  • Online training for users (administrators & management, regular users) + presentation of settings
  • Consultant's support during implementation and testing of Easy Redmine – questions from clients
  • Review of the settings (meeting with client)
  • Handover of Easy Redmine – includes updated Implementation protocol, Handover protocol
  • Support - 2 weeks of VIP support after project handover

 

System Settings (what can be included)

  • User setting
  • User import
  • Projects creation and setting
  • Projects import
  • Project templates creation
  • General setting of application (name, default trackers, default project modules, default working calendar)
  • Filters creation
  • Default filters setting
  • Users homepages
  • Project overview pages
  • Trackers
  • Roles & Permissions
  • Workflow
  • Activities
  • Setting of custom fields
  • Setting of modules
  • Modules dashboards setting

 

Typical areas of implementation

Analysis of usage for particular departments/groups of users –> create homepages, create filters, roles and permissions setting, workflow setting, create specific main menu, create tutorials, specific training

Analysis of usage for specific plugins –> create homepage of plugin, create shortcuts, create filters, roles and permissions setting, workflow setting, create tutorials, specific training

Analysis of usage according to specific needs – mostly according to client’s current processes. Necessary to study client’s documentation. Suggestion of setting and usage.

 

Documents

  • Implementation questionnaire
    • sales representative sent to client
    • fulfillment is necessary to start individual implementation
  • Implementation protocol
    • Description of done/to-be-done settings (scope, dates)
    • Terms and conditions of implementation
    • Preparation for the first meeting by consultant according to implementation questionnaire
    • Agreed on first meeting
  • Handover protocol
    • Includes settings description

 

Hand over to support

  • Review of the settings with client
  • 2 weeks of VIP support after project handover

 

Pre-defined packages

Pre-defined packages serve to clients which expect to configure the system mostly by their own resources, but wants to be sure about success of the project and getting all the power of Easy Redmine.

1. Self-implementation – Basic PM Setup for Redminers

General: Package for Redmine users who are upgrading their Redmine server to Easy Redmine

  • Scope: Understanding differences and enhancing Productivity/efficiency of usage
  • Includes:
    • E-learning about differences between Redmine and Easy Redmine and E-learning about Easy Redmine's specific functions configuration
    • 2 hours on-line consultations focused on Editable Home Pages (users, projects, plugins), Menu, User Types and Easy Query; Creating one Home Page for specific role.

2. Self-implementation – Basic PM Setup for NON-Redminers

General: Basic self-configuration for non-Redmine users

  • Scope: Basic self-configuration (thanks to E-learning) and enhancing productivity (thanks to consultation)
  • Includes:
    • E-learning for step-by step configuration; Users, roles, project settings, workflow, homepages, filters.
    • 5 hours consultations (Passing e-learning test is obligatory to engage with consultants): Entry consultations; configuration support; review setting, creating one Home Page for specific role.

3. Managed Implementation – PM Essentials

General: Package for users who want to receive the Easy Redmine adjusted by professionals

  • Scope: Essential setting of Easy Redmine so you can start to work immediately!
  • Includes:
    • 10 hours consultations
    • Permissions divided into three roles
    • Set the users
    • Up to two trackers by type of tasks
    • Set the statuses of tasks and workflow
    • Several basic custom fields
    • Default filters adjusted to your needs
    • Three users dashboards

4. Managed Implementation – Performance Driven PM Implementation

General: Package for users who want to increase effectivity their projects and users by optimal setting of Easy Redmine

  • Scope: Complete setting of Easy Redmine to support your internal processes and to make your business smoothly flow!
  • Includes:
    • 30 hours consultations
    • Permissions
    • Users
    • Roles
    • Trackers
    • Set the statuses of tasks and workflow
    • Custom fields according to your needs
    • Default filters adjusted to your needs
    • Filters necessary for your reporting
    • Users dashboards
    • Project dashboards
    • KPI dashboards

5. Managed Implementation – Complex PM Implementation

General: Package for exacting users who want to get the best customisation

  • Scope: Complete setting of Easy Redmine according to all needs of your departments and divisions
  • Includes:
    • 50 hours consultations
    • Permissions
    • Users
    • Roles
    • Trackers
    • Set the statuses of tasks and workflow
    • Project structure according to product, departments or divisions
    • All necessary custom fields
    • Default filters adjusted to your needs
    • Filters necessary for your reporting
    • Users dashboards
    • Project dashboards
    • KPI dashboards
    • Departments/divisions dashboards

6. Modules: Resource Management Implementation

General: Setting up Resource Planning and Resource Dashboard

  • Scope: Resource Management configuration and best practices
  • Includes:
    • E-learning about Resource Management and Attendance Management configuration
    • 5 hours consultations: Entry consultations - analyses and recommendation; important dependencies, setting-up Resource Management settings, configuring filters (max. 5); configuring Resource dashboard (focused on modules explanation)

7. Modules: Help Desk Implementation

General: Setting up Help-Desk

  • Scope: Help-Desk implementation (basic PM as pre-requisite)
  • Includes:
    • E-learning about Help-Desk and Alerts, Easy Buttons
    • 20 hours consultations: Analyses. Configuration, Training, Productivity - Setting-up Home Page for HD operator and HD Manager, Setting-up general HD dashboard, setting up Easy Buttons, Filters (max. 5)

8. Modules: CRM Implementation

General: Setting up CRM

  • Scope: CRM implementation (basic PM as pre-requisite)
  • Includes:
    • E-learning about CRM, Contacts
    • 20 hours consultations: Analyses. Configuration, Training, Productivity - Setting up general CRM dashboard, setting-up homepage for Account Managers and Sales Director, Filters (max. 5)

9. Custom Scope Implementation

If you need a custom offer, leave us your contact and our sales staff will get back to you shortly.

Request Custom Offer

 

General conditions

"- All meetings are delivered through virtual meeting solution. All participants shall attend individually and be equipped with headset."

"- All packages of services has dedicated and fixed number of hours. Easy Software consultant can provide spent time report on request. Exceeding hour donation of service package is subject of additional charge; customer will be notified about spending all hours."

"- If not stated explicitly otherwise, implementation is delivered in English, all documents and written documentation will be delivered in English."

 

Need Help with Redmine Implementation

Additional information
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