Why You Should Switch From Jira to Redmine

Project management tools have become a cornerstone for software companies around the world. They provide developers with a platform that enables teamwork, allowing everyone to keep track of their progress. This software provides templates, through which companies can identify, organize, and efficiently solve bugs.


Jira and Redmine are project management software that helps software developers in sorting out and managing bugs and errors. Furthermore, they provide developers with functional assistance that exhibits better collaboration and response from the whole team. Ultimately, they give the team access to a user-friendly interface through which they can easily manage their tasks.


Before we discuss the transition from Jira software to a more open-source project-managing tool like Redmine, let us dive into what they both possess separately to get a better idea.




It is a project-managing tool, whose developer is an Austrian software company (Atlassian) known to develop project-management software. The tool's popularity among companies and software developers is widespread and far-reaching, with over 30 million worldwide consumers to be precise. The name stems from the Japanese word for Godzilla, which is Gojira.


The idea of Godzilla encompasses the attributes of this interface since it too is massive in terms of its functionality and features. Due to complex add-ons and multiple features apart from the basic ones, developers may find Jira too overwhelming. Some developers believe that its usability transcends what a normal project managing tool needs, deeming some of the features unnecessary.


The multiple add-ons along with the many available plugins on this software give third-party developers full access to elevate the functionality of the software. Therefore, with the availability of hundreds of third-party plugins and features, you can use this for multiple purposes apart from project management.




This is an open-source project management software. Unlike Jira, it does not have any centralized support system that can solve problems quickly. It does not entirely support scrum and prefers the workability of the Kanban system. Furthermore, it provides users with a much simpler layout, which involves bugs, stories, and subtexts without any epics.


Another thing that differentiates Redmine from Jira is a more detailed time tracking module. Using Redmine enables you a much better experience when it comes to handling and organizing. It does so by providing a more comprehensive activity field option along with the usual time spent and comments fields.


It is always best to consider a cloud-based Redmine version so that you don’t have to face troubles with maintenance. The simplified configuration of Redmine can save you precious amounts of time compared to the cloud-based Jira. Moreover, another reason resides in its safe and secure platform.


The service providers of the Redmine cloud promise a much more secure project-management experience. For instance, the Redmine global cloud is a much more refined version of the earlier open-source Redmine, as it has newer and better plugins and an amazing customer success manager determined to provide excellent customer service.


Why You Should Transition from Jira to Redmine


Many people opt for Redmine instead of Jira exclusively to save the overall cost of the business. Redmine has the potential to provide developers in a business with the same effectiveness and quality at a substantially lower monthly price. Therefore, many product owners prefer using the Redmine for its incredible cost-effectiveness.


Although the open-source Redmine or the paid cloud-based Redmine is less costly, it may still cost you in the long run. When you consider the scale of how much the material and labor will cost, it could make you re-consider in terms of affordability. The installation and maintenance of the Redmine are quite costly.


Not to mention, the additional charges of the invoice along with infrastructure cost can prove to be hefty as well. However, transitioning to Redmine can prove to be worth the money because it covers all the discrepancies of the Jira platform. Below, we will discuss why Jira can become incompatible for some developer teams.


It Can Make You Dependant


The longer you use the Jira platform the more get inclined towards it, involving the third-party dynamics of Jira into the workflow often makes people dependent. This chains you towards facing the probable inconsistencies of the services and performance of Jira.


On the contrary, Redmine is an open-source tool, which allows you to be versatile and flexible with your business planning and processes. You have unlimited access to change the code of the Redmine interface. Furthermore, you can also avoid the unnecessary and pricy updates of the service providers if they do not benefit you.


Lastly, Redmine allows a product manager and developers to be their boss because of the customizable coding option. Unlike Jira, it does not bind you towards the adversely impactful inconsistencies of the vendor. Therefore, switching to Redmine provides you with a more autonomous project-management experience along with better prices on additional features and updates.


Customer Support


Many people have shared the concerns of poor customer support from the Jira’s service providers and contact personnel. This may be due to the amount of customer traffic Jira encounters. Getting in contact with someone from customer support becomes a difficult endeavor. Consequently, many users encounter late responses and prolonged replies to their problems.


In contrast, Redmine offers a professional support team that promptly addresses any concerns of the users, and makes rapid improvements in response to those concerns. Furthermore, Redmine offers a customer success manager who only deals with a small number of clients so that he is readily available. Not only that, the service providers at Redmine offer third-party plugins and services at much lower prices.


To Conclude


Before conclusively deciding whether to switch to Redmine from Jira, you must take the 15-days free trial offered by Redmine to get a better idea. Although Jira is a diverse and efficient project management tool, its multipurpose plugins, high prices, and inflexibility can have a huge toll on the smoothness of your business processes. Switching to Redmine can prove to be great for you if your business proposition does not benefit from additional plugins and requires a simpler and flexible platform.


Author: Sa Bal, Lukáš Beňa



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