en
Language
  • en
  • de
  • fr
  • es
  • br
  • ru
  • jp
  • kr
AI translation
  • ae
  • cn
  • vn
  • id
  • eu
  • il
  • gr
  • no
  • fi
  • dk
  • se
  • tr
  • bg
  • nl
  • it
  • pl
  • hu
  • ro
  • ua
  • cs

There are no attachments after upgrade?

Copy files folder from your old Redmine.

You can change the default files location in the Redmine's configuration file or you can use a symlink. LAN or cloud based network storages for attachments are not recommended because of reliability issues.

Configuration:

  ./config/configuration.yml
  # Absolute path to the directory where attachments are stored.
  # The default is the 'files' directory in your Redmine instance.
  # Your EasyRedmine instance needs to have read/write permission on this directory.
  # Examples: attachments_storage_path: /var/www/redmine/files

Troubleshooting:

If you can't open an attachment, see ./log/production.log for common errors:

Cannot send attachment, /var/www/redmine/files/2015/08/150805095407_xxx.PNG does not exist or is unreadable

ENOENT, Permission Denied... etc.

Try Easy Redmine in 30 days free trial

Full features, SSL protected, daily backups, in your geolocation