Learn how to manage customer care with Easy Redmine Help desk plugin. This video tutorial shows you help desk projects, SLA settings, e-mail templates and stats & tickets management.
"You have presented very good video. This type of software are much demanded in the market now. They not only saves time, but also gives accurate results. Thanks for your video tutorials and please upload more videos."
Easy Redmine includes most wanted features as drag & drop Gantt, global Gantt across all projects, project templates, graphs & charts, customizable dashboards, chat and much more. It is further extensible with plugins for Resource management, Agile, Finance, CRM, Help Desk and Strategic management.
"Easy Redmine met our needs out of the box. The product is feature rich and the price is low compared to products with similar features. We are satisfied with the performance of the product and would not hesitate to choose it again."
Vladimir Zharov
Senior Consultant Awara IT Solutions, Russia
"We use Easy Redmine to simplify our work in managing projects. We made a few tweaks ourselves to this Open source application but we are overall very satisfied."
Elmar Branch
Managing Director Minkenberg Medien GmbH, Germany
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