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FAQ of Corner situations

What is a corner situation?

A corner situation describes behaviour in Easy Redmine that results from a specific set of circumstances in an unexpected way. While it may appear to be a bug, there are, in fact, relevant reasons why these can't be changed...

Why can't a corner situation be "fixed"?

Every bug found, whether by internal testing, or reported by a user is thoroughly analysed. Most of them (approx. 98 %) have a straightforward way of fixing. For the remaining few, the cost of the fix is disproportionately higher than its effect.

While the effect of the fix may only solve an issue concerning a small number of users in specific use cases (that have a workaround). The "cost" is meant in the broader sense:

  • high risk of destabilising crucial functionality
  • neccessity to rewrite large chunks of code
  • removing/changing standard well-known Redmine functionality

What to do when I find a corner situation?

Whenever you suspect a bug, don't hesitate to report it to support. If the issue is qualified as a corner situation, our support team will provide you with a workaround that is as close as possible to the goal you wish to achieve.

Some may be fixed after all.

We are constantly working on new useful features and optimisations. With some larger planned refactorings of selected functionality, some of the corner situations may disappear.

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