HelpDesk Director Dashboard

The HelpDesk Director Dashboard is a predefined personal dashboard tailored for the HelpDesk Director role, offering comprehensive insights into customer support operations. Designed to optimise management efficiency, this dashboard provides at-a-glance awareness of critical performance metrics, empowering directors to enhance service quality and team productivity. Integrated seamlessly into Easy Redmine's customer service software, it ensures real-time visibility and control over help desk performance.

Key features:

Attendance (absences)
Team time reports
HelpDesk statistics
HelpDesk control center
HelpDesk Kanban

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