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I run into 500 error (internal error). What should I do?

Here are some hints what you can do if you run into 500 error.

  • run Easy server requirements check and try to repair failed validations
  • back-up your database
  • download the latest package from the Client Zone
  • make sure that webserver has Full access public, files, log, tmp folders
  • run bundle install --without development test
  • run bundle exec rake easyproject:install RAILS_ENV=production
  • restart application server
  • delete any 3rd parties' Redmine plugins (also from database)
  • write us on support@easyredmine.com and attach log/production.log

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