What is a knowledge base example?
An example of a knowledge base is a dedicated "Knowledge Base" space where teams create and organize content such as how-to guides, troubleshooting articles, FAQs, HR policies, IT support documentation, onboarding resources, and team profiles. For instance, a company might have top-level categories like "HR Policies," "IT Support," and "Onboarding Resources," with relevant articles under each category. The knowledge base is designed to be easily searchable, self-organizing through labels and categories, and allows users to find solutions quickly without navigating complex hierarchies. Templates help ensure consistent and professional presentation of articles.
Easy Redmine Knowledge Base can serve as an example of a knowledge base. It is a natively integrated solution with Easy Redmine, built on MediaWiki technology, designed for effective knowledge sharing within teams. It allows managing articles such as documentation, instructions, internal policies, and how-tos, all closely connected with project management workflows.
