HelpDesk Operator Dashboard

Predefined personal dashboard suitable for HelpDesk Operator role is designed to provide at-a-glance awareness of current performance relevant to customer support operation. It is a dedicated workspace designed to streamline daily tasks and improve efficiency for support operators. Integrated into Easy Redmine's customer service software, this dashboard offers a clear overview of individual performance, task progress, and operational insights, making it an essential tool for delivering exceptional customer service.

Key features:

My time report
Attendance
My Kanban
HelpDesk statistics
HelpDesk control center

Unified project suite

Integrate project, work, IT service, and source code management in one platform for technology projects.

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Product

Easy Redmine redefines your technology projects

Adaptive project and work management suite powered by integrated AI.
Combines hybrid project management, IT service management, and source code management.
Trusted by over 1,000 satisfied technology services and enterprise customers.
Delivers complex projects effortlessly and ensures seamless post-delivery service.