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Easy Redmine CRM

Easy Redmine CRMProjects & CRM are in one application now. Projects can have a CRM module turned on and thus you can track your leads, opportunities, quotations and clients. Sales communication is done from Redmine thanks to an e-mail integration. Sale forecasts are there as well and therefore, your website or shopping cart can easily be integrated with Easy Redmine and you can manage it all in one place.

 Redmine CRM - Video Tutorial

 

CRM within projects

CRM is a project level module. A CRM module lists CRM cases which have the following statuses: lead, opportunity, quotation, client, upsale, partner. It also sends e-mail notifications about updates and CRM cases can be tied with tasks and contacts.

 

Easy Redmine Plugin-CRM Cases

 

Integrated E-mail communication

Sales people send e-mails to customers as they update CRM cases. If the client replies, a CRM case is updated and all the sales communication is thus kept in one place - in a CRM case.   

 

 Particular mailboxes such as This email address is being protected from spambots. You need JavaScript enabled to view it. can be defined for automatic processing. Any incoming e-mail is then processed and saved as a CRM case. Afterwards, all the communication is done just by updating the CRM case.

 

Sales statistics

Any custom sales statistics can be defined. Two types of charts are available - a pie chart and a bar graph. Pie charts are useful and can be used to show: sales per country, sales per product, etc. Bar graphs can be used to show: sales performance per user or sales forecast per user.


Easy Redmine Plugin-CRM Sales Performance

Automation of Sales Process

Web contact forms or particular mailboxes can be processed in order to create a CRM case. A defined user is automatically assigned to a new CRM cases and e-mail templates can be automatically sent when the CRM case is created or when updated.

Easy Redmine Plugin-CRM Statistics

Integration of E-commerce solution

Expand your on-line business while managing it in your information system. There is a complex integration with a German e-commerce solution VirtueMart available. E-commerce orders are saved in particular projects as tasks or CRM cases. As you update the tasks, orders are updated as well. All is done via the Redmine REST API and plugins for VirtueMart.

Implementation of Easy Redmine is smooth and easy - find out more in case studies of our customers that already upgraded for Easy Redmine.

Additional information

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What actually is Easy Redmine?

Easy Redmine is an Open Source software for complex project management with extensions for resources, finance and customer management. In the cloud or on your own server, all comes with professional implementation and support.

CIOreview Stamp Easy Redmine Top 20 Open Source Provider
iOS ANdroid compatible Easy Redmine
IPMA PMI standarts compatible Easy Redmine 01

*SHINE Consulting Ltd.- holder of accreditation of the Project Management
Training Program “Project Management in Practice” (International Standard IPMA)
and is also a member of the PMI R.E.P. Registered Education Provider.
**The PMI Registered Education Provider logo is
a registered mark of the Project Management Institute, Inc.

 

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What users say about Easy Redmine on Capterra?

  • All in one application - that is Easy Redmine

    Aug 25, 2015

    RTL Radio use Easy Redmine to maintain help desk, resources, attendance and of course all IT and software projects. We like the complexity - using all-in-one solution is just wonderful.

    Timo Muller
    Chief Information Officer , RTL Radio Deutschland GmbH
    5/5
    Overall
    5/5
    Ease of Use
    5/5
    Customer Support
  • AllInOneSolution for project management

    Apr 5, 2016

    Easy Redmine is a great software that helps us manage project costs, better define our work and is packed with many features that were missing in Redmine. All this embedded in a user-friendly interface.

    Nelson Rodrigues
    Belo Solutions
    4/5
    Overall
    4/5
    Ease of Use
    5/5
    Customer Support
  • Better control over cost and staffing resources

    Mar 24, 2016

    We adopted Easy Redmine six months ago in order to control all of our web projects. We are very happy as we now have a strong visibility in terms of control of costs and staffing resources and we also have a powerful tool for interaction with our customers.

    Cyril Lécot
    Operations Manager , Netquarks
    4/5
    Overall
    5/5
    Ease of Use
    5/5
    Customer Support
  • Easy and robust project management

    Apr 21, 2016

    EasyRedmine is a real step-forward compared to Redmine! More functionalities thanks to many plugins. Better user interface. Very reactive and professional customer service.

    IT Department
    Monaco Paradigm
    5/5
    Overall
    5/5
    Ease of Use
    5/5
    Customer Support
  • Help desk solutions

    Jun 29, 2016

    Professional solution with a lot of features. It help us to manage our customers in more efficient way. Highly recommended especially if you are IT company.

    Felicien Bikang
    WORLD-INNOV.COM
    5/5
    Overall
    5/5
    Ease of Use
    5/5
    Customer Support
  • Lot of useful extra plugins

    Jun 11, 2016

    Akquinet is using Redmine for years. We love all the extra plugins and support that Easy Redmine delivers to let us focus on our job.

    Konrad Mattheis
    Head of Consulting , Akquinet
    5/5
    Overall
    4/5
    Ease of Use
    5/5
    Customer Support
  • Powerful Project Management Tool

    Apr 27, 2016

    Simple Interface and easy to use. Flexible and fit your own need.

    Helen Tang
    Cherrypicks
    4/5
    Overall
    4/5
    Ease of Use
    4/5
    Customer Support
  • Very good software for planning and reporting IT projects

    Apr 6, 2016

    We use Easy Redmine every day to plan projects and all staff reports the time they work using the brilliant timer feature. 

    Mattias Eriksson
    Team manager , People and Solutions AB
    5/5
    Overall
    5/5
    Ease of Use
    5/5
    Customer Support
  • Very useful product!

    Apr 6, 2016

    Our working environment is all based on easy redmine product- tasks, milestones, all managed in one platform which helps us to planing, view progress and more! 

    Alon Almog
    IT , Gita Technologies
    5/5
    Overall
    5/5
    Ease of Use
    5/5
    Customer Support

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