Content

Help Desk Operator Dashboard

Predefined personal dashboard suitable for Help Desk Operator role is designed to provide at-a-glance awareness of current performance relevant to customer support operation.

We have prepared importable dashboards with various ticket and performance metrics which you can download in our Community portal.

Key features:

  • My time report
  • Attendance
  • My Kanban
  • Help Desk statistics
  • Help Desk control center
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