Content

Help Desk Director Dashboard

Predefined personal dashboard suitable for Help Desk Director role is designed to provide at-a-glance awareness of current performance relevant to customer support management.

We have prepared importable dashboards with various ticket and performance metrics which you can download in our Community portal.

Key features:

  • Attendance (absences)
  • Team time reports
  • Help Desk statistics
  • Help Desk control center
  • Help Desk Kanban
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