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Game-changing REDMINE by Easy = Platform Trusted by +40.000 Users

Get free access to premium Redmine resources such as video tutorials, professional plugins, feature improvements, knowledge base, valuable content and much more...

More Than 40,000 IT Professionals, Project Managers, and Other Users Have Already Upgraded to EASY REDMINE

"Easy Redmine helps us a lot. We can utilize our employees with Resource Management plugin very well and we have also bought other plugins which we use for tracking of project costs and incomes."

Paul Lendrates

Project Manager
TRANSPOREON GmbH, Germany

Who does Mind Mapping in Redmine Help?

Mind mapping is a simple but really efficient way that can help to solve every project faster. Redmine Mind Map plugin brings this essential and very efficient project management technique of mind mapping to every Redmine users.

What BENEFITS do you gain from Redmine Mind Map Plugin?

faster planning - new tasks and ideas come up much faster than during the process of classic project planning
smart and fresh ideas - mind maps are based on a principle that is similar to the way your brain works and thus it supports new associations and awakes creativity
do not "get lost" - using mind mapping technique easily keeps you on the right track
more successful projects - it's proved that in mind map view you can plan with more logical structure and that leads to better projects

Features of Redmine Mind Map Plugin:

Drag & Drop sorting of issues and projects
Creation of issues from the mind map
Colour visualization of issues completion and trackers
Familiar keyboard shortcuts from other mind map tools
Zoom-in and zoom-out
Step Back Button
Compatible with Redmine 3.0+

Who Can EASY REDMINE Help?

EASY REDMINE has already helped more than 20,000 IT Managers, Project Managers, and Small Business Owners unlock the true power of their open source REDMINE software.

Easy RedmineHELP DESK

This Help Desk solution is part of Easy Redmine. So besides Help Desk you can utilize further features, if you will like them.

Help Desk is available in languages:

REDMINE HELP DESK

It is a solution for complex Redmine Help Desk. It improves customer care and makes it more profitable. There are 2 basic ways of creating help desk tickets – from e-mail or from a simplified user interface. Tickets are stored in projects where you define SLA, pre-paid hours, transfer of „unused„ pre-paid hours and you have all reports at your fingertips.

Tickets from e-mail or simplified user interface
Sorting of tickets into projects according to customer / products or any other criteria
Automated e-mail notifications for clients during ticket processing
Definition of SLA – time to response, time to solve, proprieties, pre-paid hours
Reports per service project or client + stats of ticket processing
Invoicing sheets per project or client
Transfer of „unused“ pre-paid hour to the future
Customizable Help Desk statistics

Who uses Redmine Help Desk ?

EASY REDMINE already has more than 1,000 Organizations, and many of them also use the Help Desk.

"We adopted Easy Redmine Help Desk 6 months ago... Since that we have promoted help desk care to the whole next level. Our customer are more satisfied because their requests are being solved right and fast."