Before any migration can take place:

All third-party plugins must be uninstalled AND unmigrated from your Redmine. Just removing the plugin folder and restarting Redmine is insufficient, because the data structure is still modified.
Also, you need to remove all your own modifications from Redmine for the data to be importable. Easy Redmine requires Redmine to be in standard unmodified form.

How to prepare data for Easy Redmine Cloud:

  1. MySQLdump of your Redmine
    1. Easy Redmine in cloud supports only mysql DB
    2. Whole DB and all fields has to be in UTF-8 coding page (utf8_general_ci)
    3. InnoDB engine (MyIsam is not supported)
    4. Command: $ mysqldump redmine --compact | gzip > redmine_dump.sql.gz
  2. Files
    1. We need to get folder files, and its data
    2. $ tar -czf redmine_files.tar.gz [redmine_root]/files

In other words:

Importing a database dump to Easy Redmine always completely replaces the previous data on that site, therefore it is not possible to import the data again and keeping the "old"/"common" data on the site. In other words, once you imported the data in Easy Redmine, do not use both sites on production simultaneously, if you intend to make another import.

Old Redmine versions (lower than 3.x) need to be upgraded to Redmine 3.4.2. In general, older versions require additional steps which need to be consulted with support and may incur additional costs for migration services.


What data can't be migrated from Redmine to Easy Redmine

Migration from Redmine to Easy is 99 % automatic. However, due to some technological upgrades that ER contains, and which are the reasons why the Customer chose to upgrade, there are a few exceptions where human intervention is needed. Here are those situations

Saved filters (Custom queries)

Saved filters from Redmine are migrated and maintain the same name and ID after the upgrade. However, some filters of type date and date and time have to be manually reset again.

Open the saved filter >> Edit filter >> Set the data filters that are missing.


Easy has improved date filtering over Redmine, which needed us to change the format, which is not compatible and needs human resetting.


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