All in one application - that is Easy Redmine
RTL Radio use Easy Redmine to maintain help desk, resources, attendance and of course all IT and software projects. We like the complexity - using all-in-one solution is just wonderful.
RTL RADIOCENTER BERLIN run some of the well known radio stations in Germany and are a successful media marketing organization. Easy Redmine allows to manage all important processes and projects in one tool.
The company was looking for a tool to manage IT and software projects. The application was to be hosted on-premise due to the security policy. This included Git integration and LDAP authentication, agile, as well as resource and support management. Practically, the main objective was to integrate the key IT functions into one tool.
The client requested to provide the complete functionality mentioned above, and Easy Redmine was deployed along with additional plugins.
On demand, Help desk was tweaked to serve particular requirements, e.g . enhanced customization of e-mail templates.
After the initial deployment, the company found interest in other functionality of Easy Redmine such as Knowledge base to classify and sort internal processes and important information. Attendance monitoring was added as another integrated feature of Easy Redmine. This plugin was also enhanced on demand by adding a function which automatically determines the users' location on login according to their IP address.
Client since: Spring 2014